New Manager JumpIn™ Course


New Manager JumpIn™ Course


Once you’ve completed JumpStart, choose the courses that will provide the skills you need to move to the next level.

  • Build Trusting Relationships

  • Give and Receive Feedback

  • Harness and Resolve Conflict

  • Think Critically

  • Lead and Inspire

  • Hire and Retain

During each 30-day JumpIn course, you will have four 30-minute coaching sessions with the facilitator.

To register three or more participants, please call 585.287.8181 for pricing.

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The New Manager JumpIn series continues the management development you started with the New Manager JumpStart. You will gain immediately actionable skills to take your team to the next level. Enroll in just the courses you need to gain the skills you're looking for.

Build Trusting Relationships
Having trouble connecting with and motivating your team? Is your staff just marking time? Do they have great ideas, but no follow-through?

In this JumpIn course, you will practice building relationships, engaging your team members, helping team members set goals, moving team members from compliance to commitment, and following up at each stage of the process.

Give and Receive Feedback
Have you been saving your feedback for the performance review? Do you focus much of your daily interactions on criticisms or on avoiding criticising? Do you know where you stand with your team? Do they know where they stand with you?

 In this course, you will create an ongoing feedback relationship, deliver constructive feedback, receive and grow from feedback, and loop back and monitor growth.

Harness and Resolve Conflict
Is your team in constant disagreement? Are you spending all your time putting out fires instead of focusing on goals? Does everyone say they agree in the meeting, but then nothing gets done?

In this JumpIn course, you will assess the health of your team, address sensitive issues, use productive conflict creatively, and resolve unhealthy conflict among peers, direct reports, and management.

Think Critically
Do you find yourself needing to make decisions but lacking information? Do there seem to be more problems than viable solutions? Are tiny issues becoming major challenges while you are trying to decide how to address them? 

In this JumpIn course, you will assess and solve problems, develop creative approaches to issues, make effective decisions, and take quick, decisive action.

Lead and Inspire
Feel like your team is on the verge of greatness, but you’re unsure how to get them there? Want to ignite your team’s passion around a shared vision? Struggling to increase your team’s motivation and innovation?
In this JumpIn course, you will build excellence, motivate through positive examples, drive success through innovation, and influence others.

Hire and Retain
Need to grow your team, but aren’t sure how to find the right addition? Stuck using traditional hiring practices that find the person who is perfect on paper, but not in reality? Frustrated with frequent turnover?

In this JumpIn course, you will identify your needs for new team members, evaluate candidates based on those needs and their fit with your team, and develop rewards and motivations to retain your talent.