Gillespie Associates

Bridging the Learning Gap

When there's a learning gap between where your employees are and where they need to be, Gillespie Associates designs training solutions that keep them moving forward. We're experts in training needs analysis, curriculum design, instructor-led training, eLearning, blended learning, mobile learning, virtual instructor-led training, and more. Contact us today to see how we can help bridge your organization's learning gap.

How We've Helped Others

 

 

 

 

 

Customer Retention

Customers are the lifeblood of every business. By empowering the Time Warner Cable call center team to more efficiently solve customer problems, we helped them significantly increase customer retention. Learn more.

 

 

 

 

 

 

SPEED TO PERFORMANCE

Time is money, especially when it comes to bringing new employees up to speed. We streamlined Bausch + Lomb's  new sales rep onboarding process from 18 months to 11. Learn more. 

 

 

 

 

 

Reducing Training Costs

Creating elearning for a worldwide audience can be an expensive challenge. To help Ortho Clinical Diagnostics reduce development expenditure, our custom e-learning templates significantly reduced the cost of both development and translation.  Learn more.

 

 

 

 

 

MAKING A DIFFERENCE

Organizations work better when processes and goals are clear, but it's not always easy to get everyone on the same page. For Hillside Family of Services, we developed a curriculum for its proven Family Finding program that increased awareness and improved employee efficiency. Learn more.


How We Can Help You

Are you ready to find out how Gillespie Associates can help your employees and team members reach and exceed your goals? Contact us today.

Gillespie Associates   60 Browns Race   Rochester NY   14614   585-244-1331