Do you ever find yourself listening to a friend or loved one’s story and unable to determine what happened because they forget to tell you important details? Or getting so lost in their details and asides that you lose their point? It’s kind of funny when it’s at home… but when you’re trying to understand how to perform a new task or integrate a concept into your daily routine, poor communication is a problem.Read More
I’m often asked how to make training more effective, and I always share the five actions I think are critical to creating training that makes a difference. Read on to find out what five things I think are most important to effective training.Read More
Every developer, HR manager, or other individual responsible for training struggles with a lack of employee engagement in training. “It’s hard enough to get employees to complete required compliance training programs, so forget about getting them to complete anything optional,” is the sentiment we hear often from frustrated HR professionals. Why is it so hard to get employees to engage in training?Read More
The training manager described multiple interactions between the field reps and the customer. I immediately saw the connection between training engineers in customer relationship building and the business goal of increasing sales. Unfortunately, the training manager did not make that connection.Read More
Fifty-one percent of the workforce just shows up. Their disengagement from their work suggests they mark time while there, largely neutral toward what they do and the organization’s goals. Wondering what you can do about them?Read More
Tantrums in corporate classrooms may look a little different than a kindergartner's tantrum, a tantrum is a tantrum and should be avoided at all costs. Here are four lessons that I learned from these five-year-old besties.Read More
A picture is worth a thousand words is true in training, as well. In this post, you get the opportunity to compare a static table with an interactive graphic. Trust me, there's no comparison!Read More
Two years ago, John enlisted our help to redesign a series of existing courses, which he recently described as “still the most interactive and engaging courses in the catalog.” But that was just the beginning of the relationship between this client and Gillespie Associates.Read More
The message to the client from the government audit was clear: Train your employees in your discrimination complaint handling procedures.
The message from the client to our training department was equally clear: Post an overview of the procedure on the LMS for our employees to read, nothing fancy. Then we can document we’ve met the government requirements.
So what did our “training” solution look like?Read More